Charity Support Administrator

Come and work for a growing charity supporting families of children and young people with cancer across the East Midlands.

The Charity Support Administrator is a key member of the PASIC team.  The post-holder will oversee day to day charity administration and help co-ordinate a range of activities involving beneficiaries of the charity and supporters.

The role provides a great opportunity to gain experience of the charity sector.  You’ll also be instrumental in helping shape our future; to ensure we’re more sustainable and put PASIC in a strong position to continue our vital services.

Are you a highly motivated individual with excellent communication, IT and organisational skills, keen to develop new skills working in the charity sector?  If your answer is yes, we’d love to hear from you.

About us

PASIC provide emotional, practical, and social support for around 400 families of children and young people with cancer in the East Midlands.

You’ll find working for us a rewarding experience.  We’ve a vision for how we can make life better for families facing childhood cancer.  We’ve a culture of continual evaluation and learning.  The successful candidate will be joining a team with a ‘can do’ attitude, committed to developing both individuals and the charity as a whole.

The role

PASIC is a growing organisation and developing all the time, so our team need to be flexible in their approach to work, as such this list may not be exhaustive.

In this role you’ll be expected to manage the day to day administration of the charity and support the operations team.  You’ll recognise the importance of processes and systems for enabling organisations to be truly effective. Your role will also involve liaising with external organisations and a range of stakeholders, therefore you’ll need to have a confident, friendly and professional manner with excellent communication skills both written and verbal.

Key responsibilities

• Organising and coordinating office operations and procedures, attending to general administration and operational issues; liaising with other team members as needed.
• To provide day to day IT support to staff and liaise with external IT support provider and other service providers.
• Be responsible for ensuring our family and supporter Salesforce database is up-to-date in liaison with Family Support Workers and CEO.
• Process family grant payments and other payments. Assist CEO and Treasurer with budgets.
• Co-ordinate volunteers when required,
• Respond to enquiries and liaise with beneficiaries, supporters, external organisations and volunteers by email or phone.
• Assist in organisation of public or family events as directed by the CEO, including market research, booking of entertainment, administration, budget management and organisation. Including attending events and co-ordinating post-event evaluation.

Person specification

We’re looking for the following qualities and skills.

• High proficiency in technology and knowledge of email, Microsoft systems, spreadsheets and database systems. Experience of using a CRM system ideally Salesforce.
• Excellent verbal, reading and written communication skills.
• Self-motivated and able to use initiative. Enthusiastic, hardworking with a ‘can-do’ attitude.
• Good organisational and logistical skills. Ability to prioritise your workload, develop and manage an individual work plan.
• Good interpersonal skills, with the ability to work both as a team player and independently
• Be keen to develop your skills and acquire new knowledge.
• Keen interest in making a positive difference and contribution to society.
• A willingness to learn and willingness to share skills you may possess that members of our team can learn from.

The details 

• Salary £18,500 – £22,000 pro rata per annum depending on experience.
• 3 days a week – 22.5 hours per week.  Flexible working hours. We are willing to consider 2 days a week.
• Location: Primarily home-based, with regular face to face meetings and possibly some work in shared office space in Nottingham.
• Flexibility to work occasionally at the weekend or evening to attend events.

Application process

• Application deadline midday Monday 5th July
• Apply here or email your CV and supporting letter of up to one page telling us what experience you can bring to the role and why you’re interested to louise.whittle@pasic.org.uk
• Interviews mid-July 2021
• Start date negotiable, from 1st August subject to job offer and CRB check
• For more information/queries email louise.whittle@pasic.org.uk or call 07935 330805

Further information

• References from previous and current employers will be taken up for shortlisted candidates, and where necessary employers may be contacted to gather further information.
• Probation – All new staff will be subject to a probation period. The probation period is a trial period, to enable the assessment of an employee’s suitability for the job for which they have been employed. It provides PASIC with the opportunity to monitor and review the performance of new staff in relation to various areas.
• Equal Opportunities – PASIC is dedicated to providing equal opportunities and will monitor the recruitment process rigorously to ensure fair access and opportunity for all.